Community mediator

Amaryllis Neighbourhood Mediation is for residents of the municipality of Leeuwarden who are having problems or disputes with their neighbours or with someone in the neighbourhood.

As a neighbourhood mediator, you help residents to discuss conflicts and irritations with one another. You support neighbours in finding a solution that both parties can agree on, so that the quality of life and community relations in the neighbourhood improve.

Your duties will include:

• Conducting discussions with residents who are experiencing a conflict or disagreement.
• Preparing and facilitating mediation discussions between neighbours.
• Encouraging residents to come up with their own agreements and solutions.
• Working with other neighbourhood mediators and the neighbourhood mediation coordinator.
• Taking part in peer review, training and follow-up meetings.

Amaryllis offers a meaningful volunteer role in which you make a direct contribution to a pleasant and safe living environment.

In addition, you can count on:

• A comprehensive basic training course in neighbourhood mediation.
• Support for the coordinators. 
• Regular peer review and professional development sessions.
• Working with an enthusiastic team of volunteers.
• The opportunity to further develop conversation, communication and mediation skills.
• We appreciate your hard work and dedication.
• Reimbursement of expenses incurred in accordance with the applicable agreements.

For this role, we are looking for volunteers who:

• An interest in people and different ways of life.
• Being a good listener and remaining impartial.
• Treating differing opinions and backgrounds with respect.
• Have good communication skills.
• Reliable, discreet and careful handling of confidential information.
• Be prepared to attend the basic training and meetings.
• Being able to work independently and collaborate effectively.
• Be available for meetings, mediation sessions and consultations for a few hours a month on average.

Through your efforts, you help residents reconnect with one another and contribute to a pleasant living environment for everyone.